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Beauty Care Choices Accessibility Statement

Statement created: April 13, 2022
Last updated: May 14, 2026

Beauty Care Choices is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Accessibility is part of our mission and part of our internal policies.

Accessibility Standard

This site aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG defines requirements for designers and developers to improve accessibility for people with disabilities.

Conformance Status

Partially conformant. The content of this site partially conforms to WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

The website is designed to be accessible to users with disabilities, including persons using a keyboard and persons with visual and cognitive impairments. Measures have been taken so that you are able to:

  • Resize text, adjust text spacing, and change fonts through your browser's accessibility settings.
  • Use sufficient color contrast across the site, and override colors through your browser or assistive-technology settings.
  • Navigate the website using only a keyboard and reach all interactive elements.
  • Zoom in to at least 200% with text reflowing without loss of information or functionality.
  • Use the site in either landscape or portrait orientation; layouts adapt responsively.
  • Use a screen reader (for example, NVDA, VoiceOver, JAWS) to interact with site functionality.
  • Understand page hierarchy through a proper heading structure and a logical reading order.
  • Use text-to-speech tools, including browser extensions and built-in device features.
  • Access alternative text for meaningful images that are part of the interface.
  • Understand link destinations without relying on surrounding context.

Accessibility Tool / Toggle

This site may make available an in-page accessibility tool (sometimes shown as an accessibility icon or toggle on the page). The tool can adjust visual presentation, including features such as larger text, increased contrast, dyslexia-friendly fonts, link highlighting, reduced motion, and screen-reader-oriented modes. The tool is offered as a convenience and is in addition to — not a replacement for — the native accessibility features of your browser, operating system, and assistive technologies. We do not rely on the tool to meet our underlying accessibility obligations under WCAG; the site is built to be accessible without it.

Known Limitations

Despite our best efforts to ensure accessibility, some content and features on the site may not yet be fully accessible. Known limitations include:

  • User-generated content. Customer-submitted reviews, photographs, and videos may not have descriptive alternative text or captions provided by the contributor.
  • Third-party embedded content. Some embedded widgets and content from third parties (for example, social-media embeds, ratings widgets, advertising creatives, and payment-provider interfaces) are controlled by their providers and may not meet our accessibility standards.
  • Older PDFs and other documents. A small number of historical product documents and PDFs may not be fully tagged for assistive technology. We will provide an accessible alternative on request (see Accommodations below).
  • Legacy product imagery. Some legacy product imagery from suppliers may rely on text contained within the image itself. We provide product names, ingredient information, and descriptions in machine-readable text elsewhere on the product page.
  • Live chat and third-party tools. Where live-agent tools or third-party utilities are used, accessibility depends in part on those providers; alternative contact channels (phone and email) are always available.

If you encounter an accessibility barrier on the site that is not listed here, please tell us using the Feedback Process below. We track reported barriers and prioritize them in our ongoing accessibility work.

Technologies

The accessibility of this site relies on the following technologies working together with your browser and any assistive technologies you use:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

Assessment Methods

Beauty Care Choices assesses the accessibility of this site using the following methods:

  • Self-evaluation — the site is evaluated internally by Beauty Care Choices using a combination of automated tools and manual testing, including keyboard-only navigation, screen-reader review, and color-contrast checks.

Image Accessibility

Meaningful images on the site include a text alternative. Many product images are intended to communicate a specific visual or sensory experience that is difficult to capture fully in words; in those cases, we provide product names, ingredient information, claims, and descriptions in machine-readable text elsewhere on the product page.

Third-Party Sites and Components

When third-party components, widgets, or websites are used on or linked from this site (for example, social-media platforms such as Facebook, Instagram, and YouTube, product-rating widgets, embedded videos, payment-provider interfaces, and shipping-carrier tracking pages), those components are controlled by their providers and may present accessibility challenges that we are not able to remedy. We work with our service providers to identify and address issues where we are able.

Accommodations and Alternative Formats

If you need information from this site in a different format, or if you would like assistance completing a purchase, requesting a return, or accessing a feature, our customer-service team is available to help. We can:

  • Read product descriptions, ingredients, and order information to you over the phone.
  • Place an order for you over the phone in lieu of completing it on the website.
  • Provide product information by email in plain-text format.
  • Coordinate with you on any other reasonable accommodation that helps you use our Services.

To request an accommodation or an alternative format, contact us using any of the methods below. There is no extra charge for accommodations.

Feedback Process

We welcome your feedback on the accessibility of this site. Please contact us using any of the following:

We aim to respond to accessibility feedback within five (5) business days.

Formal Approval

This accessibility statement is approved by Beauty Care Choices.

Accessibility Statement last updated: May 14, 2026